Pieces of the Product – Account Management
Managing the day to day complexities of a commercial fleet can be overwhelming and a drain on your resources. When you partner with Union Leasing, we take that off your plate. You are partnered with a dedicated account manager who becomes an extension of your team.
The relationship with your Account Manager will prove to be one of the most critical to ensure a successful transition, not only of the day to day fleet management activities, but for identifying cost savings opportunities, trouble-shooting issues and being your advocate for any 3rd party issues that may arise. We’ve got you covered.
Our Account Managers – Your Extended Team
You will have an experienced account manager at your finger-tips. We understand the importance of talking to a real person on the other end of the phone. You’ll get us, we’ll respond. That’s how we work. Consider your account manager as part of your team. They work for you.
When issues arise, your account manager is your advocate when collaborating with all other operational teams here at Union. They resolve your issues with you in mind and engage the necessary expert and resources for quick resolution.
Technology enables all of us and is no exception with fleet management. But not everyone is savvy with data, reports and gleaning insights. Your account manager has access to all your fleet data, the same data you have access to through MyFleetLink. Your account manager can assist with providing you the data and reports you need for your internal stakeholders.
Our high-touch approach to fleet management requires real people and expertise to be available to you when you need it. We get to know your business by providing access to an account executive who understands fleet management and the key success factors.
The account executives work with you to understand your business goals and what is important to your company. They will identify cost savings, process improvements and fleet optimization ideas that help you accomplish your goals.
We have the expertise you can trust. With a combined 60+ years of experience managing accounts like yours we have most likely seen situations that are unique to your business or industry. Your account manager has access to experts in all facets of fleet management and will collaborate with their internal counterparts should a situation arise that requires broader resources or experience.
Your account manager will prove to become a critical member of your team, exceeding your expectations every day. Our commitment to our customers goes unmatched. Every customer is important to us. No cookie cutter solutions here. Your business needs drive the solutions.
For more information, hit the “Get in Touch” button on the right of the page!